The growing list of European organisations that ban personal messaging apps at work

From German factories in 2018 to entire governments in 2026 — the organisations that decided work conversations don't belong on personal apps.

July 8th, 2026

If using personal messaging apps for work has ever felt a bit wrong to you, you're not alone. In surveys, around seven out of ten office workers¹ say they share work information over these apps. And many of us have had the same quiet question while typing: should this conversation really happen here?

That feeling makes sense. The real risks come down to two things: control over the channel, and a record of your conversations (a "paper trail") when your organisation needs one. On a personal app, your organisation cannot decide what is kept and what is deleted. It cannot control who is part of a conversation. And it cannot show last year's messages when a regulator, a court, or a customer dispute requires them.

A growing number of European organisations have understood this and acted on it. What started as a data-protection question in German industry has become, year by year, a question of record-keeping, compliance, and digital sovereignty across Europe. We have collected the cases below and the list covers both formal bans and formal restrictions.

We plan to keep this list up to date. If you know an organisation that belongs on it, send us a message (hello@birdy.chat) and we will add it to the list.

Organisation

Organisation

Announcement

Announcement

Year

Year

Reason

Reason

Belgian federal government

Belgian federal government

2026

2026

Sovereignty, data control

Sovereignty, data control

Scottish Government

Scottish Government

2025

2025

Record-keeping

Record-keeping

NatWest Group

NatWest Group

2024

2024

Record-keeping

Record-keeping

French government

French government

2023

2023

Sovereignty, security

Sovereignty, security

UK central government

UK central government

2023

2023

Records, security

Records, security

Norwegian government

Norwegian government

2023

2023

Security

Security

Swiss Armed Forces

Swiss Armed Forces

2023

2023

Sovereignty

Sovereignty

Swiss police

Swiss police

2022

2022

Sovereignty, privacy

Sovereignty, privacy

Austrian Armed Forces

Austrian Armed Forces

2022

2022

Security

Security

German federal ministries

German federal ministries

2020

2020

GDPR, metadata transfers

GDPR, metadata transfers

German Armed Forces

German Armed Forces

2020

2020

Security

Security

European Commission²

European Commission²

2020

2020

Security

Security

European Ext. Action Service

European Ext. Action Service

2020

2020

Security

Security

Dutch central government

Dutch central government

2020

2020

Record-keeping

Record-keeping

German education authorities

German education authorities

2013-2019

2013-2019

Data protection

Data protection

Lower Saxony police

Lower Saxony police

2019

2019

Data protection

Data protection

Swiss federal administration

Swiss federal administration

2019

2019

Confidentiality

Confidentiality

Continental

Continental

2018

2018

GDPR

GDPR

Volkswagen

Volkswagen

2018

2018

Data protection

Data protection

BMW

BMW

2018

2018

Data protection

Data protection

Allianz

Allianz

2018

2018

Data protection

Data protection

Commerzbank

Commerzbank

2018

2018

Data protection

Data protection

Fraport

Fraport

2018

2018

Data protection

Data protection

Deutsche Bank

Deutsche Bank

2017

2017

Record-keeping

Record-keeping

Notes:
¹ our survey found that 75% of professionals use personal chat apps at work while a survey of 12k people in 2021 found that 71% professionals share business-critical data on instant messaging apps.

² European Commission (2020): formally recommended a switch to Signal, not a ban of messaging apps.

Productively yours,
Rolands

Still using personal chat apps for work conversations?